Terms of Use

Terms of Use

Overview

The Kratom Hero team functions as the operator of this website. The website uses "we," "us," and "our" to represent Kratom Hero. Kratom Hero provides access to this website and its content along with tools and services under the condition that you agree to all presented terms and policies. Users must send payments directly to Kratom Hero.

You use our "Service" and agree to the terms and conditions listed here ("Terms of Service" or "Terms"), as well as any other terms and policies mentioned here or through hyperlinks, by using our website or making purchases from us. These Terms of Service apply to all users of the site, including browsers, merchants, customers, vendors, and content creators.

Prior to using our website, all users must read and comprehend these Terms of Service. You acknowledge and agree to these Terms of Service by using any part of this website. You must accept all of the terms and conditions of this agreement in order to use the website and its services. Only these Terms are accepted when these Terms of Service are accepted.

All additional tools and features implemented in the store will operate under the Terms of Service. The most recent version of the Terms of Service is available for your review on this page. We maintain the authority to modify or renew any segment of this Terms of Service by posting amendments on our website. To be aware of any updates, we need you to check this page frequently. You accept the updated Terms of Service if you continue to use the website after revisions.

The company Shopify Inc. hosts our store. Shopify Inc. hosts our store and delivers the online e-commerce platform that enables us to sell our products and services to you.

Section 1 - Online Store Terms

You agree these Terms of Service by representing that you meet the age of majority in your state or province of residence and you authorize us to allow your minor dependents to use this site.

Our products cannot be used for illegal or unauthorized activities and you must obey all local laws while using the Service (including copyright regulations).

Destructive code transmission including any worms or viruses is strictly prohibited.

Using our services in violation of any Terms will lead to the instant termination of your account.

Section 2 - General Conditions

We maintain the authority to deny service to individuals whenever we choose.

Your content, excluding credit card details, may move unencrypted through multiple networks while undergoing necessary modifications to meet the technical requirements of connection systems. Network transfers of credit card information always use encryption.

Without our explicit written authorization, you must not duplicate, copy or trade any portion of the Service or contact information from the website where the service operates.

These agreement headings serve only as navigational aids without any impact on the Terms.

Section 3 - Accuracy, Completeness, and Timeliness of Information

Any errors, missing information, or out-of-date information on this website are not our responsibility. This material serves general information purposes only and should not be used exclusively to make decisions without consulting primary sources that provide more precise and updated information. When using the information on this website, you accept full responsibility.

This site may contain certain historical information. The historical information we provide serves as reference material since it does not represent current data. We reserve the right to alter the information on our website at any time, but we make no guarantees about its accuracy. You accept responsibility for monitoring updates and changes to our website.

Section 4 - Modifications to the Service and Prices

Our product prices are subject to change at any time, and we will not give you any notice.

Without prior notice, the Service and its components may be modified or discontinued at any time.

Neither we nor any third party will face liability for any adjustments to pricing or changes to the Service including its suspension or termination.

Section 5 - Products or Services (if applicable)

Access to certain products and services is restricted to online purchases made through our website. Limited quantities exist for these products or services which can only be returned or exchanged under our Return Policy terms.

Our team has worked diligently to represent product colors and images displayed in our store as precisely as possible. Colors may not be accurately displayed on your computer monitor.

We maintain the authority to restrict product and service sales to any individual or area while not being required to do so. We will evaluate this right individually for each situation. Our ability to limit the quantity of goods or services we offer remains intact. Products and their prices can change at anytime without prior notification, according to our sole discretion. We maintain the authority to terminate any product whenever we choose. All product or service offers on this website become invalid if they are banned in any jurisdiction. We do not guarantee that any products, services, information, or materials you purchase or obtain through us will match your expectations or that we will make corrections to any Service errors.

Section 6: Correctness of Billing and Account Data

Any purchase request you make to us may be rejected by us at any time. We can decide at any time to restrict or stop purchases for each customer according to individual limits or order amounts. Restrictions may apply to orders that originate from the same customer account and those that share the same credit card information or use identical billing and shipping addresses. In case of order modification or cancellation, we will try to contact you using the email and billing address or phone number you provided during the order placement. Our company maintains the authority to restrict or reject orders we determine to be from dealers, resellers, or distributors based on our exclusive assessment.

You commit to supplying accurate and complete purchase and account information for each transaction at our store. In order for us to complete transactions and get in touch with you as needed, you must promptly keep your account information up to date, including your email address and credit card information.

For further details, please see our Returns Policy.

Section 7 - Optional Tools

You will have access to third-party tools that we do not keep an eye on and have no influence or control over.

You accept that our provision of access to these tools happens without any warranties or conditions and only under the current availability status. Our business disclaims all responsibility for any consequences that may arise from your usage of optional third-party technologies.

You use the site's optional tools at your own risk and accept full responsibility for your choice. Verify that you are aware of and accept the terms of use for any tools that third-party providers offer.

Users must accept these Terms of Service in order for us to offer new services and information via the website.

Section 8 - Third-Party Links

The Service provides content and products that contain third-party materials and services.

Links leading to third-party websites from this site take you to external sites that are not connected to our organization. We will not guarantee or assume responsibility for any third-party materials, websites, or goods or services provided by third parties, nor will we be obligated to verify the accuracy of third-party content.

Any harm or damages resulting from the purchase or use of any resources, content, goods, services, or other transactions offered by third-party websites are not our organization's responsibility. Examine the third party's policies and practices before proceeding with a transaction to ensure your full comprehension. If users have any questions or concerns regarding third-party products, they must get in touch with the producers.

Section 9 - User Comments, Feedback, and Other Submissions

You are granting permission for us to use any submissions you send to us for contests and creative submissions you send spontaneously by agreeing to our terms that allow us unrestricted rights to edit, copy and publish your comments in any format. There are no responsibilities on our part:

  • To keep any remarks private

  • To compensate for any remarks

  • To reply to any remarks

We are not required to monitor, edit, or remove content that we deem unlawful or objectionable, but we do have the discretion to do so.

It is your duty to make sure that your remarks do not violate any third party's rights, including but not limited to copyright, trademarks, privacy, personality, or other proprietary or personal rights. Your comments must avoid libelous content and unlawful or abusive material and should not contain obscene material or computer viruses and other malware that may affect the Service or related websites. It’s prohibited to use a fabricated email address or impersonate someone else when posting comments to create deception about their origin. The accuracy and content of your comments are entirely your responsibility. We disclaim all liability and accept no responsibility for any remarks you or any other third party may post.

Section 10 - Personal Information

How you enter personal information through the store is governed by our privacy policy.

Section 11 - Errors, Inaccuracies, and Omissions

Our website and Service may sometimes display product descriptions with errors, incorrect pricing or promotions as well as shipping costs and availability details which might be incomplete or incorrect. Our company maintains the privilege to address any inaccuracies or missing details and modify or cancel orders without advance notice if details within our Service or on related websites become incorrect at any time.

Our responsibility does not extend to updating, amending, or clarifying any information found in the Service or on related websites unless legally mandated. The absence of an update or refresh date on the Service or related websites does not mean all information has been revised or updated.

Section 12 - Prohibited Uses

In addition to the other restrictions outlined in the Terms of Service, you are not permitted to use the website or any of its content.

  • For any unlawful purpose 

  • The act of encouraging people to participate or take action in any illegal activities

  • To break any international law or federal, provincial, state regulation or local ordinance

  • To breach our intellectual property rights and the intellectual property rights of third parties

  • Any activities that harass or abuse individuals or groups, including insulting them and causing harm, as well as defamation and slander that disparage and intimidate people based on their gender, sexual orientation, religion, ethnicity, race, age, national origin or disability, will not be tolerated.

  • To provide inaccurate or deceptive information 

  • Users are prohibited from disseminating viruses or malicious software that could disrupt the Service or any related websites along with the Internet.

  • Gather personal details about individuals who are not you

  • To spam and send phishing messages or pharm emails and carry out pretexting while using spiders to crawl and scrape websites

  • For any obscene or immoral purpose 

  • Bypassing security measures of the service or any related website, as well as external websites or the Internet, is what this action entails.

We reserve the right to prevent you from using the Service or any associated websites if you violate any of the prohibited uses.

Section 13 - Disclaimer of Warranties; Limitation of Liability

Our service does not provide guarantees for uninterrupted use or timely operations and does not ensure security or error-free performance.

The service provides no guarantee for the accuracy or reliability of results obtained from its use.

You consent that we reserve the right to terminate the service permanently or cancel it at any moment without providing you any prior notification.

You accept full responsibility for any use or loss of use of the service. With the exception of those specifically mentioned by us, such as merchantability, merchantable quality, fitness for a particular purpose, durability, title, or non-infringement, the service and any goods and services provided through it are provided to you "as is" and "as available."

In the event that any kind of injury, loss, or claim occurs, Kratom Hero, its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors will not be held liable for any direct, indirect incidental punitive special or consequential damages, including but not limited to lost profits, lost revenue, lost savings, loss of data replacement costs, or similar damages that may arise from using the service or products obtained through the service or from any use related to the service or products, including but not limited to any content errors or omissions that cause any loss or damage regardless of prior notification about potential damages arising from service use. In states or jurisdictions where laws forbid the exclusion or limitation of liability for consequential or incidental damages, our liability will be limited to the maximum extent permitted by law.

Section 14 - Indemnification

As a result of your violation of these Terms of Service or related documents, or of any law or third-party rights, you agree to indemnify and defend Kratom Hero, our parent companies, and all subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees against any claims or demands, including reasonable legal fees, made by third parties.

Section 15 - Severability

If any of these Terms of Service are found to be unlawful or void, they will still be enforceable to the greatest degree allowed by the law. The parts of these Terms of Service that are unenforceable will be regarded as distinct from the parts that are still enforceable. The validity and enforcement of other provisions remain unaffected by this ruling.

SECTION 16 - TERMINATION

The parties are obligated to fulfill all pre-termination date obligations and liabilities which remain enforceable after the agreement ends.

The Terms of Service continue to apply until both parties mutually decide to end them. The validity of our Terms of Service expires when you notify us that you wish to stop using our services or when you stop using our website.

If you violate any of the services outlined in these terms, we have the sole right to terminate this agreement right away and without warning. While we reserve the right to restrict your access to our services, you are still responsible for paying any outstanding balances as of the termination date.

SECTION 17 - ENTIRE AGREEMENT

We do not forfeit any of our rights or obligations under these Terms of Service by opting not to enforce any of them.

Our entire agreement with you is governed by these Terms of Service, our published policies, and our operational guidelines. Any prior written or verbal agreements between you and us are superseded by the Terms of Service that govern your use of the Service.

The entity responsible for creating these Terms of Service cannot be held liable for any unclear interpretations.

SECTION 18 - GOVERNING LAW

The laws of the state of Florida, in the United States, shall govern and be interpreted in these Terms of Service and any other agreements whereby we provide you with services.

SECTION 19 - CHANGES TO TERMS OF SERVICE

On this page, you are always welcome to review the most recent version of the Terms of Service.

By publishing updates and modifications on our website, we retain the right, at our sole discretion, to amend, replace, or update any portion of these Terms of Service. It is your duty to regularly check our website for updates. Acceptance of any modifications to these Terms of Service is shown by your continued use of or access to our website or the Service after they have been posted.

SECTION 20 - CONTACT INFORMATION

Please contact us at support@kratomhero.com with any questions regarding the Terms of Service.